Friday, 25 September 2015

Question 3 - What is Public Relations?

Definition of Public Relations - The practice of maintaining A good company image by having a strong relationship with the audience. This would be done by knowing the audiences psychographics, and sometimes the demographics. IT is essential that the company, celebrity, or organisation has good PR because otherwise their reputations will be even weaker than before.

Who needs PR? - Companies such as McDonalds and Apple, which are world wide massive companies, need great PR in order to maintain the relationship and reputation they already built with the audience. However, its not only huge companies who need it. celebrities, especially A-Lister's, will sometimes have a PA who will work alongside them and help them to maintain their image to the public.


What ways do companies/organisations promote their image?

  • Using Celebrities
  • Placing stories in media, eg press releases, video news releases to TV news
  • Advertising
  • Sponsorships of events, eg arts and sports
  • Sponsorship of education - Computers, books, teaching materials
  • Donations to charities or support popular issues, eg Shell Better Britain campaign.



Example of Good press

Celebrities will look to increase their reputation, and some do this by setting up their own charities. Ex footballer David Beckham has been retired from football for two years, and has been helping out volunteering throughout his career. However, after setting up his own Miami based football team, he has looked into building his reputation by setting up a charity with his own children. This is very good press for Beckham and will maintain his reputation.

Example of Bad press
This incident has created a bad reputation for Clarkson, as it has epitomised the build up of controversial air around the Top Gear presenter, and now has lowered his reputation. The BBC decided that this was a step too far and finally thought that it would be a right move to get him off air.

How can PR save Clarkson?

A few newspapers were claiming that Clarkson had a good old fashioned style to him and represented the old Britain in the way that would appeal it the older generation and that he was only voicing what were his own personal views. What he decided to do was accept the consequences, not make a big deal about about, and look to find new job with the years of experience he's already had.










Friday, 11 September 2015

Question 1 - Marketing defintion

1) What is marketing and the functions of marketing?

Marketing - this is all about the way the marketing companies promote the product and how they can create the most profit as possible. The main way to do this is by continually looking at the audiences demands, seeing where there demand fits within the current market, and if the creator of the product/service can find a niche. The consumer is the most important aspect when thinking about marketing as you will need to monitor their interests and demands to continually be successful. if your product/service is successful you will be expected to create further products, each an improvement from the last. This is a prime example when looking at Apple. Once they've released a phone they will look at the things the consumer will find unnecessary or may need to be improved and they will make sure that is improved upon for the following product.

The chartered institute of marketing's defintion of marketing - The management process responsible for identifying, anticipating and satisfying customer requirements profitably.

Marketing definition - the process of planning and executing thee conception, pricing, and distribution of ideas, goods and services to create changes that satisfy the consumers needs.

Marketing - is an approach to doing business that focusses on identifying the customers needs and preferences. using the information, a company can shape the goods and services it provides.

Marketing campaign - a marketing campaign is a coordinated series of steps that can include promotion of a product through mediums (television, radio, print, online) using a variety of different types of advertisements.

9 functions of marketing

Product/service management - assisting in the design 

Marketing information Management - Managing and using market information to improve decision making

Financing - budgeting for marketing activities, providing financial assistance to customers to assist them with purchasing the organisations products.

Purchasing - Planning and procedures necessary to obtain goods and services for the use in business and resale

Pricing - establishing the value of products and services to customers

Distribution - Determining the best methods to be used, so the customers are able to locate, obtain and use the product

Promotion - Communicating information to prospective customers through advertising and other promotional methods to encourage them to purchase the product.

Selling - Direct communication to the customers in order to assess needs and satisfy those needs with appropriate services

Risk management - Planning, controlling, preventing business losses. 


the functions of marketing are a key to success in any business. in the early stages of the company, they may ask family or friends to help them, with marketing, to help them with the creation of the logo, slogan etc. 





However, big companies may use major Marketing and PR teams to assist them in promoting their company, such as digital marketing company Red Hot Penny. The company will  have their own marketing department within, but they will look to other companies to create the advertising and marketing videos or products so then the quality will be for definite.


Marketing Strategy process

Understand customer

Analyse the market 

Analyse the competition


Pain point - one of the best ways to increase sales is to identify your customers pain points then position your company to deliver solutions that relieve these issues. customers with a burning need for something - their pain point - are highly motivated to relieve the pain by buying what you have to offer.


What pain points do your customers have? - 
  • Time pressure
  • Social Pressure 
  • Work Pressure
  • Family pressure
Pain pint solutions 
  • do your provide a faster service?
  • A status symbol?
  • An official way to do business?
  • A solution for a busy parent?
Research distribution channels

Defining your marketing mix

Analysing the Financials

Review and revise




Online media
  • Print media
  • Social media
  • Publicity
  • Direct mail
  • Email
  • Radio
  • Television
  • Telemarketing
  • Events and trade shows
  • search engines
  • outdoor media